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  EXCELLENT  
    
 Based on 136 reviews 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Phulishone 
 
2023-12-22
 
 
 Verified 
Chief’s Tours is the right choice for your Tanzania adventures!
Our trip to Kilimanjaro was 4 years in the making and Chiefs Tours supported us the entire time up until a difficult decision but there is summit in our future and I can’t wait to do it with chiefs! 4 years ago I watched a video about climbing Kili and decided it was something I wanted to do. I started reaching out to a few well reviewed companies and Chiefs tours was the most responsive and reasonably priced. Our planning got interrupted by some surgeries and covid but the entire time adidas (owner/operator of chiefs) always was responsive and willing to adjust with our schedule. We finally made it a reality this December. We were greeted at the airport after realizing one of our bags didn’t make it. Adidas took our lost baggage ticket and said this was his problem now. Ended up our bag went on to Zanzibar and adidas had it back at our lodge later that night! The lodge we stayed at (kilele) was comfortable and perfect for before and after our climb. We were served wonderful food and drinks by cheerful and helpful staff. That day, adidas and our guides met us at the lodge to discuss our climb and answer any of our final questions. They checked our gear to ensure we had what we would need to be successful. The next morning the team took us to pick up some gear we were renting and to get the porters and head to the market to get the supplies we would need. We booked a 6 day lemosho route. Our fitness level is pretty high and we ski at altitude so felt this was a good fit for us. Day 1 was hiked almost entirely in rain, given it was still part of the rainy season and we were in the rain forest zone. This wasn’t a surprise. A failure in our dry bag however caused my wife’s clothes and her sleeping bag to get wet. Unfortunately even with the best effort of our guides and porters we weren’t able to get things dried out and after a night at Shira II where it was colder we made the difficult decision to turn back. Our guides (Jackson and frank) and porters tried everything they could to allow us to continue on but ultimately supported our decision to hike back and made all the arrangements for us to do this. The entire team works so hard to make sure you are taken care of and happy and they take such pride in their work. It is infectious. Our meals prepared by Jeff were wonderful and mindful of the kind of food we needed for each day. Every night our health was checked and we discussed what the next day would entail. We are already discussing with chiefs coming back to finish what we started in 2024, so you can see how confident we are in this company and its dedicated employees. I highly recommend chiefs for your kilininjaro climb!
  
 
  
 
 
 
  
 
 
 Moe 
 
2023-10-11
 
 
 Verified 
Thank you for the moving experience
I am grateful to my guide Frank and the porters for the 6-day Lemosho route, which was an amazing experience. They planned a climbing plan that suited each person, and they were flexible during the climb. I was nervous because it was my first trip to Africa alone as a woman. Before making the reservation, I called and spoke to the person in charge (Adidas). They picked me up at the airport, so I didn't need to find a taxi. And on the way back, they picked me up at the designated hotel, so I didn't need to use a taxi during my stay. I could have arranged for a porter to be with me, but when I told them I wanted to climb with other climbers, they arranged it for me. On the third day, when I had a headache, my guide Frank told me to take painkiller (said Loxonin in Japan) and see how it went because the side effects of taking altitude sickness medicine were more scary. Also, my companion had been taking altitude sickness medicine since the middle of the climb, so I advised him to continue taking it even if he didn't have a headache. Thanks to that, my headache disappeared and I was able to climb without any problems even when I tried to reach the summit without getting altitude sickness. It was also helpful that they adjusted to my individual wishes, such as the time to leave camp for the summit attempt, and whether I would arrive in time for sunrise. I didn't mind not seeing the sunrise at the summit, so I used that time to sleep and focus on recovering my strength. Also, on the fifth day, when one of the other guides injured his leg after the summit attempt and was unable to walk, they quickly arranged for a helicopter (and confirmed that insurance was in place) and handled the accident smoothly. It was thanks to everyone that we were able to descend safely. Thank you very much.
  
 
  
 
 
 
  
 
 
 Catherine L 
 
2023-09-28
 
 
 Verified 
7 day trek via Lemosho route
Chiefs tours was recommended to me by one of my close friends who also climbed Kilimanjaro back in 2021. I could not say enough as of how incredible this experience was and how Chiefs tours made it even more epic. The owner Adidas was quick to provide quotes on time, explain throughly what to expect during the trek, provide a list of what we needed to pack before our trip and an easy way to pay for the tour before we headed to Tanzania. Once we landed in Kilimanjaro, they were quick to get our details for pick up. The entire trip was door to door service, they picked us up from our hotel in Arusha and dropped us off back at the airport when we finished. While we were in Moshi they provided a very comfortable stay that included drinks and food, a comfortable bed, hot water and WiFi. We did the 7 day trek via Lemosho route. For our trek they got us the best guides and crew. We had 10 people for 2 of us hikers (right?!). Yes, you need this many people to get you up and down a mountain in 7 days. The crew was incredible, they made sure we had our tent set up before we got to every stop, they had a sleeping tent and a dining tent just for us. We had our own chef/cook Jeff who was incredible, his food was heavenly and he always made sure we were over fed with the appropriate food for the hike :) Oh, and the guides - Jackson and Calvin - I can't say enough great things about them. They were the coolest and nicest guides. Very well prepared, they have climbed that mountain more times that they can count. They made sure we always had clear what the game plan was and we were taken care of. They also pushed us to reach summit when we felt like altitude was taking our souls away and made sure we understood what to expect at every step. Make sure you ask for them and Jeff when you book your trekking. I highly recommend Chiefs tours to anyone who would like to climb Kili with a solid company who will make your experience that much greater. Note - TripAdvisor is not letting me upload the photo with the summit sign so I posted other photos from up top and sunrise :) our guides were also amazing photographers.
  
 
  
 
 
 
  
 
 
 Palate Sensations 
 
2023-09-23
 
 
 Verified 
Excellent Local Tour Company That Met All Our Needs
Adidas' team led us all the way up to the summit of Mt Kilimanjaro. We had a crew of 11 for the both of us. They were efficient, professional and really took care of us even as I was sick all the way up. Our lives were never in danger and they walked to our pace which was "pole pole". We had our own tents, our own toilet and a cook who made delicious food for us. Highly recommended.
  
 
  
 
 
 
  
 
 
 Claudia C 
 
2023-04-19
 
 
 Verified 
Chief Tours is AMAZING
From the moment we arrived at the lodge, everyone was extremely nice and accommodating. The day we left for the mountain, the crew took their time to ensure all of our gear was adequate and that we had everything we needed. The entire crew went above and beyond the whole time to make sure we were safe, well fed (the food was absolutely AMAZING), hydrated, and of course enjoying the experience. They kept a manageable pace for us during the hikes to ensure we could manage it and I’m really proud to say that I made it to the top! I honestly would have not been able to make it if it wasn’t for the guides. Not only were they carrying everything but they were also encouraging without pushing too far and also mentally prepared is every night for what was coming the following day. I would recommend Chief Tours for anyone considering this experience. They’ll do their best to make sure your probabilities of success are as high as possible and we’ll do everything to give you the best experience possible.
  
 
  
 
 
 
  
 
 
 Sara E 
 
2022-11-20
 
 
 Verified 
Kilimanjaro and Safari
After much research online, we finally decided to go with Chiefs Tours. I think we couldn’t have done a better choice. Thank you Adidas for putting together an unforgettable adventure for us! We (my boyfriend and I) did a 6-day Kilimanjaro trek up the Machame route and then a 3-day Safari. Adidas was always very helpful in answering all our questions before arrival. He is also very experienced and often anticipated our needs better than ourselves. The extra days before and in between we stayed at Kilele lodge where we were very well taken care of. Adidas made sure we had an amazing experience all the way and even came to say farewell to us at the airport. - Kilimanjaro – Machame route 6 days: 10 out of 10! We are so glad we found Chiefs Tours and Adidas. Adidas put together the best team to help us up to the top of the mountain. The team of ten (2 mountain guides, 1 chef, 1 waiter, and 6 porters) solved everything so well. The food was great and with the encouraging words and support from our amazing guides, Washingtone and Elias, we made it to Uhuru peak. The team adapted well to our needs and possibilities, and we always felt safe with them. Thank you so much for making this such a memorable experience. - Safari 3 days – Tarangire, Ngorongoro and Manyara: 9 out of 10! It is hard to top the Kilimanjaro trek, but Adidas organized a great 3-day safari for us. We were introduced to our safari guide who stayed with us for three days. We stayed at a nice lodge where we also had dinner and breakfast. We also got a lunch box to eat in the national park (fighting of the monkeys). For three days we visited three different national parks and saw the big five and the big seven! Big thanks to our safari guide for sharing his knowledge and driving us around.
  
 
  
 
 
 
  
 
 
 Yewon Jeong 
 
2022-10-14
 
 
 Verified 
I loved it!
It was my first trip to Africa, and choosing Chiefs Tours as my travel agency was one of the best decisions I've ever made. Climbing Kilimanjaro, Africa's highest peak, was certainly not an easy task. I got terrible altitude sickness, and the summit day was one of the most difficult days of my life. So, Julius, my guide, had changed my climbing routine to be more adaptable to the mountain's high altitude, and it worked well. When I was planning my trip to Tanzania, I was able to locate a number of tour companies. Chiefs Tours, on the other hand, has one of the most reasonable prices of any company I looked into. Even though they had a much lower price than others, they provided amazing services and had amazing employees. The Kilele lodge where I stayed as my lodging also had a very kind and generous staff. They did my laundry for free, and we always had delicious lunches together. I extended my trip, but I didn't have to pay any additional fees for lodging. In addition, I misplaced my bag in Zanzibar, but thanks to Adidas, I was able to retrieve it in just two days. As a young Asian girl, traveling alone can be intimidating at times, but Tanzania was a very safe and friendly country, and it is without a doubt my favorite country I've ever visited. Thank you to everyone at Chiefs Tours and Kilele Lodge who treated me like their daughter and sister, and it was an honor to be a part of their family. The last three weeks in Tanzania were the happiest moment of my life, and I made many unforgettable memories there. If you are planning a trip to Tanzania, especially if you want to climb Mt. Kilimanjaro, book your trip with this incredible company! You, like me, would start a new family in Tanzania!
  
 
  
 
 
 
  
 
 
 Soi P 
 
2022-08-15
 
 
 Verified 
Mount Kilimanjaro Hiking Machame 6 days
I did Mount Kilimanjaro Hiking Machame 6 days as a solo traveller. It's a reasonable agency for budget traveler.
  
 
  
 
 
 
  
 
 
 Tim R 
 
2022-08-05
 
 
 Verified 
Kilimanjaro trip
I started researching my Kilimanjaro trip a while back, spoke to more than 10 company’s and ended up selecting Chief Tours. Adidas was quick to respond and answered all my questions. A few reasons why I chose chief tours. They were flexible with my schedule as I wasn’t sure of the exact date I would arrive due to my working schedule. Chief tours was best value I found for a solo private tour. A late decision from my friend to join the trip, made two in total. I had been training for a year and wanted to push myself to complete the hike as quickly as possible, I needed a tour company and team to work with me on my time scale. 4 days. We arrived in Moshi - Adidas met us at the airport and took us to the hotel, checked in around 11pm. The next morning we met the team and packed up our gear heading off to Kilimanjaro. Our team of 12 was unbelievable, two guides, 1 chef, 1 waiter, 8 porters lugged all of the equipment around and catered to our every needs. We pushed the team as I wanted to go fast skipping camp sites to make long days of hiking in order to make a faster ascent. The team did more than keep up they pushed even harder to make sure they got to the camp site first and set up. Very impressive what these guys do. Our guide where excellent, good English and very knowledgeable on route explaining the mountain to us. The food was wonderful exactly what you want on the mountain and plenty of it. I don’t know how they do it! Thanks chef! I am a vegan they catered to my dietary requirements. On arrival back we celebrated with the team, singing dancing and a few beers! Adidas had our luggage ready and his driver take us to Arusha shortly after. We had an incredible trip that was made possible due to this tour company and their team. I highly recommend them for anyone who want to complete the mountain quicker that what you find online or if your like me and need flexibility with your trip. These guy work with your schedule. Thanks to Chief Tours - Adidas and your team for making our trip an unforgettable experience.
  
 
  
 
 
 
  
 
 
 kevinkeiser 
 
2021-12-26
 
 
 Verified 
Good day with no happy end
The two of us booked a one day trip to Arusha National Park including game drive and walking tour with Adidas. The tour was a beautiful experience, and especially the walking tour was amazing because it is a totally different and unique way of doing safari. Lunch was provided and the portion was big. Unfortunately the start was delayed by 1.5hrs without letting us know. This was really unprofessional, especially because Adidas had our phone number and did not pick up the phone despite lots of tries on our side. We agreed (and confirmed multiple times!) on a compensation in form of a free airport transfer from Arusha. Sadly, he did not keep his promise and stepped back from his offer after the tour and communicated this to us via whatsapp. He argued that we had booked a safari with him even though we explicitly told him that we would only CONSIDER his safari offer. It is really unprofessional, disappointing and weak how Adidas twisted the situation towards his own good. Too bad - because it was such a nice day trip with him.